Charlotte Douglas International Airport (CLT) opened its Rental Car Facility in the Hourly Parking Deck on Wednesday, April 15, 2015. All rental car companies, with the exception of Thrifty, are located in the Rental Car Facility in the Level 2 lobby of the Hourly Parking Deck in front of the terminal. Thrifty is located off site and provides shuttle service between their company location near CLT and the terminal. The Rental Car Facility in the Hourly Parking Deck holds 3,000 rental cars on levels 1-3.
With the exception of on-site rental cars, all ground transportation from the airport is available at the lower level curbside (Arrivals/Baggage Claim) of the terminal. Public transportation provided by Charlotte Area Transit System (CATS) picks up in front of Zone D Baggage Claim.