Lost and Found

​​​​​​​Items left behind at CLT Airport are turned in to different agencies depending on where they were found. If you know the exact location where the item was left, please contact the corresponding agency directly. If in doubt, please contact each agency individually.

  • ​Aircraft or Boarding Area – the airline​ you flew with (Baggage Services numbers for each airline are listed below.)
  • Security Checkpoint – TSA Lost and Found, 704-916-2200
  • Restaurants and Food Court – HMSHost, 704-359-4316
  • Retail Stores – The Paradies Shops, 704-359-1890
  • All other areas – CLT Airport Lost and Found, 704-359-8765, or e-mail: lostandfound@cltairport.com​
The CLT Airport Lost and Found office is located in Baggage Claim Zone B and ​is staffed seven days a week from 8 a.m. – 6 p.m. If contacting the office after 6 p.m. please leave a message including:

  • ​Your contact information (name, phone number and e-mail address)
  • Date and location the item was lost or last seen
  • Description of the item (if it is a cell phone, please leave the number of the cell phone, the carrier and brand of the phone)​​
If your item has been located, the office administrator will contact you to arrange pick up. You will not be contacted if the item was not turned in.

Items that remain unclaimed for 90 days will become the property of the City of Charlotte. 

Airline​ Baggage Services
​Air Canada
​American Airlines​​​
​Delta Air Lines​800-221-1212
​Frontier Airlines​704-359-5501/5502
Southwest​ Airlines

United Airlines
704-359-1760, Option 1


​Click here to review other frequently asked questions.