Passenger Pick-up/Drop-off Information


​​​​Traffic Alert: Allow extra time to drive to and from the terminal. While adjusting to new traffic patterns drive more cautiously and follow directional signage. Click here to view the Josh Birmingham Parkway Entrance Map.


 

Passengers may be picked up and dropped off curbside, however, vehicles cannot be left unattended. Unattended curbside vehicles may be towed; this in​cludes all lanes on the upper level (Departures/Ticketing) and lower level (Arrivals/Baggage Claim). The curbside should only be used for immediate pick-ups and drop-offs.

 
Picking up 
Visitors picking up passengers at Charlotte Douglas International Airport (CLT) are encouraged to utilize the Hourly Parking Deck. Hourly parking is free for the first hour and spaces are available on levels 4-7. ​The Hourly Parking Deck is also the most convenient parking option if you prefer to meet your passenger in the terminal. Walkways from the Level 2 elevator lobbies provide access to and from the terminal. 

 
Click here​ for a real-time interactive parking map of the Hourly Parking Deck and other CLT parking facilities.

 
Another option is the free Cell Phone Lot. Simply wait in your vehicle and ask your passenger to call or text you when they claim their luggage, then drive to the terminal's lower level (Arrivals/Baggage Claim) to pick up your passenger.

 
If the Cell Phone Lot is full, it is recommended that drivers proceed to the Overlook (located on Airport Overlook Drive off Old Dowd Road) as an alternate place to wait for passengers. The Overlook is open from 8:30 a.m. – 10:30 p.m. daily.​
 
Dropping off
Passengers may be dropped off curbside on the upper level (Departures/Ticketing). If you wish to leave your car unattended and walk into the terminal with the passenger, the most convenient parking option is the Hourly Parking Deck. Hourly parking is free for the first hour and spaces are available on levels 4-7. Walkways from the Level 2 elevator lobbies provide access to and from the terminal.
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