Hidden Disabilities Sunflower Program

Not all disabilities are apparent - some are not immediately obvious, such as autism, chronic pain, dementia, anxiety, low vision, or hearing loss. Living with a hidden disability can make daily life more challenging for many people, but it can be difficult for others to recognize, acknowledge or understand the challenges you face.

Charlotte Douglas International Airport is proud to partner with the Hidden Disabilities Sunflower Program to make CLT more accessible for passengers with hidden disabilities. Since June 30, 2021, passengers can request sunflower-branded items at the terminal. These items discreetly indicate to stakeholders around CLT, including staff, Airport partners and health professionals, that they may need additional support, help or a little more time. There are no prerequisites for asking for an item. No documentation is required to receive an item; no questions should be asked.

Location	Hours of Distribution
Airport Information Desk (Departure Level / Ticketing)	Monday - Saturday: 5 a.m. - 9 p.m. & Sunday: 8 a.m. - 4 p.m.
Visitor Information Center (Arrivals Level / Baggage Claim)	Daily: 9 a.m. - 10 p.m.
USO Lounge (Atrium Mezzanine)	Daily: 6 a.m. - 6 p.m.
The Club CLT (Concourse A Connector)	Daily: 5 a.m. - 9:30 p.m.
Airport Chaplains (Found throughout the terminal, wearing blue vests)	Sunday - Saturday 12:00 a.m. - 12:00 a.m. When the Chaplains are present
International Arrivals/Customs	Hours of distribution is while Customs is open

These Sunflower Item Pick Up Locations are labeled on the CLT Interactive Map: Sunflower Item Pick Up Locations.

For any questions regarding the Hidden Disabilities Sunflower Program, please contact ADACoordinator@cltairport.com.

Additional information can be found in our FAQs.