Passengers
Everything You Need To Know

Bus Wait Times

Last updated: 09:03 PMRefresh Wait Times

Buses to Terminal

Times are average bus wait times and exact times may differ from what is shown.

Reduced bus operations occur between 12AM - 4AM daily, and may cause longer bus wait times. The bus wait times feature is currently in pilot phase.

Frequently Asked Questions

What times do shuttle buses start running?

Shuttle buses operate 24 hours a day, seven days a week. Shuttle bus transportation is a free service between parking facilities and the terminal. Shuttle buses run every 10 – 15 minutes depending on traffic conditions. To ensure a shuttle bus is available to transport you to your vehicle after 11 p.m., please call 704-359-4038.

Where do I catch a shuttle bus when parking at CLT?

Travelers may catch a shuttle at one of several parking shelters located in Long Term Lots 1 and 2. Shuttle service is also available at the shelter between the Daily Decks and from the Express Deck (formerly Business Valet).

Where do I board shuttle buses when exiting the terminal?

The Express Deck shuttle bus is located outside the terminal's upper level (Departures/Ticketing, near Curbside Valet) on the outer lanes. All other shuttle buses are located outside the terminal’s lower level (Arrivals/Baggage Claim) on the outer lanes.

What should I do if I have several passengers and lots of luggage?

If you have several people in your party, we recommend that first you drop off your luggage and passengers at the terminal’s upper level curbside (Departures/Ticketing), then proceed to a parking facility to park your vehicle.

Who do I contact to locate an item left behind on a shuttle bus or in a parking lot?

Refer to Lost and Found for more information regarding lost items.