Passengers
Everything You Need To Know

Lost & Found

Items left behind at CLT are turned in to different agencies depending on where they were found. Please complete and submit the Lost & Found Reporting Form so the Airport can better assist you in locating your lost item(s). If in doubt, please contact each agency individually.

  • Aircraft or Boarding Area – the airline​ you flew with (Baggage Services numbers for each airline are listed below.)
  • Restaurants and Food Court – HMSHost, CLTlostandfound@hmshost.com
  • Retail Stores – The Paradies Shops, 704-359-1890
  • Security Checkpoint and all other areas – CLT Airport Lost and Found, 704-359-8765, or submit the Lost & Found Reporting Form.

The Airport Lost and Found office is located in Baggage Claim Zone B and ​is staffed seven days a week from 8 a.m. – 6 p.m. If contacting the office after 6 p.m. please leave a message including:

  • Your contact information (name, phone number and e-mail address)
  • Date and location the item was lost or last seen
  • Description of the item (if it is a cell phone, please leave the cell phone number, the carrier and brand of the phone)

If your item has been located, the office administrator will contact you to arrange pick up. You will not be contacted if the item was not turned in. Items that remain unclaimed for 30 days will become the property of the City of Charlotte.

Airline Baggage Services

  • Air Canada

    +1-888-689-2247
    Visit their website
  • American Airlines

    Visit their website
  • Contour Airlines

    +1-888-332-6686
    Visit their website
  • Delta Air Lines

    +1-800-221-1212
    Visit their website
  • Frontier Airlines

    +1-704-359-5501
    Visit their website
  • JetBlue

    +1-704-264-0728
    Visit their website
  • Lufthansa

    +1-704-359-1985
    Visit their website
  • Southwest Airlines

    +1-704-359-1760
    Visit their website
  • Spirit Airlines

    +1-855-728-3555
    Visit their website
  • Sun Country Airlines

    +1-651-905-2737
    Visit their website
  • Swift Air

    +1-866-227-9438
    Visit their website
  • United Airlines

    +1-800-335-2247
    Visit their website
  • Vacation Express

    +1-800-309-4717
    Visit their website
  • Viva Aerobus

    +52-818-215-0520
    Visit their website
  • Volaris

    +1-55-1102-8000
    Visit their website