Business
Business with CLT

Credentialing

Contact for assistance Immediate revocation or suspension of badges and urgent clearance issues - call 704-359-4010 (After hours - Airport Operations 704-359-4012).

Deactivated badges must be returned to Credentialing within 48 hours utilizing the Badge Deactivation/Badge Return Form.

Submit general inquiries or requests via email to AVBadging@cltairport.com .

Book Your Credentialing Appointment
When booking an appointment be certain to retain the confirmation email. It contains a link for cancellations. Appointments are not able to be cancelled on the same day for which they are scheduled.

Office Hours

  • Monday, Tuesday, Thursday and Friday - 6am to 6pm (no testing after 3:30pm)
  • Wednesday - 6am to 2pm (no training after 11:30am)
  • Closed weekends and holidays
  • Please be aware that even with an appointment longer wait times for badging services can occur, especially during peak periods. Rest assured the staff is respectful of your time and they are working diligently, within regulatory requirements, to get all customers processed as efficiently as possible. Your patience is greatly appreciated.

For assistance during normal office hours

General inquiries - paperwork, ID requirements, email AVBadging@cltairport.com

Please call 704-359-4010 and choose the appropriate option:

  • Option 1: General Badging Information
  • Option 2: Authorized Signer and Audit Information
  • Option 3: Background Clearance Information
  • Option 4: Parking Inquiries
  • Option 5: Badge Deactivations and urgent clearance issues (After hours- 704-359-4012)

Appointment inquiries or changes

Background Adjudication

CHRC, Rap Back, inquiries, email AVBadging@cltairport.com

Authorized Signer and Badge Audit inquiries

Email AVBadging@cltairport.com

Please note: In accordance with Federal requirements, CLT conducts fingerprint-based criminal history records checks (CHRC) and security threat assessments (STA). The CLT Airport Security Coordinator only uses these records to determine whether to issue an airport identification badge.

Fingerprinting and Badging Instructions

Fingerprinting and Badging applications are completed via the Authorized Signer’s online portal. Please make certain that all information submitted is complete and correct in order to avoid clearance delays.

The CHRC/STA Application must be completed by the Authorized Signer and original ID documents must be verified by the Authorized Signer.

The Transportation Security Administration (TSA) has mandated that all badge applicants provide ALL previously used first and last names (aliases) to ensure accurate vetting. Additional names must be listed to cover the following scenarios:

  • Maiden names
  • Marriage and re-marriage
  • Divorce
  • Birth name that was changed due to naturalization or other reasons
  • Legal name changes
  • Extended last names
  • Spelling variations
  • Any additional names reflected on I-9 documents

Failure to provide an applicant’s previous legal name(s) could result in the rejection of the badge application by the TSA.

More Information

Acceptable IDs

Identifications are listed on the most recent I-9 form. Individuals must submit copies and present originals at the time of fingerprinting and badging.

When presenting government required IDs for the Credentialing process, at least 2 of the IDs MUST display the same name. If the names do not match on both IDs, additional documentation that will tie the names together will be required.

Examples of documents that can be utilized:

  • Marriage Certificate
  • Divorce Decree
  • Legal Name Change Document

Foreign Born U.S. Citizens

*Must present one of the following documents along with a valid state ID or DL:

  • U.S. Passport
  • Naturalization Certificate
  • U.S. Born Abroad Birth Certificate (Forms DS 1350, FS-545 or FS-240 )

Non U.S. Citizens

*Must present one of the following documents along with a valid state ID or DL:

  • Permanent Resident Card
  • Employment Authorization Document
  • Foreign Passport with I-551 stamp
  • Machine Readable I-94

ALL DOCUMENTS MUST BE VALID AND UNEXPIRED.

If you are unsure of the validity of a document or have any questions please feel free to contact the Credentialing Office for clarification.

Authorized Signer Training Dates
  • Authorized Signers are required to attend training once every 12 months in order to have portal access and remain authorized. For example, if you took the class on Jun. 21, 2019 you will need to retrain by the same date the following year. Registration for the class is required. You may register by emailing Tracy Curtis at tlcurtis@cltairport.com .

  • Authorized Signers must hold a valid badge here at CLT. If you are not yet a badge holder or your badge is expired, please indicate so in your email request.

  • The Authorized Signer training is offered twice a month. It is held on the first Thursday and third Tuesday of the month from 10-12pm in the auditorium, located in the Sterile area of the terminal building.

The following is the training schedule for 2020:

Capture

Badge Renewals

Badge Renewal Instructions
Fingerprinting and Badging applications are completed via the Authorized Signer’s online portal. Please make certain that all information submitted is complete and correct in order to avoid clearance delays.

The CHRC/STA Application must be completed by the Authorized Signer and original ID documents must be verified by the AS. Original documents must be presented at the appointment for scanning.

For badge holders that are employed by a company regulated under TSR 1542, CLT will resubmit the fingerprints if available or fingerprint the employee at the time of renewal. The badge will be renewed at that time without the need to wait for the results. However if CHRC results reveal any disqualifying offenses, the badge will be suspended until the matter is resolved.

Air carriers and those regulated under TSR 1544 will have to obtain a new CHRC for their employees within 60 days prior to renewals. The AS will be required to provide the following on the application; the date the fingerprints were submitted for renewal (must be less than 60 days prior to expiration date), updated OCN number and the date the results were received and cleared.

CLT Credentialing New Organization or Change Information
Frequently Asked Questions

How can I determine whether an individual has cleared their background checks?
Clearance information can be found under the “Background Checks” page on the AS portal. Clearance emails will also be sent to the AS indicating the applicant has cleared.

How long does the badging process typically take?
The process usually takes approximately two weeks. However, it can be delayed due to various reasons which can be researched with the TSA Clearinghouse. If it is taking longer than two weeks, the authorized signer should email AVBadging@cltairport.com.

What do I need to bring to get fingerprinted?
To be fingerprinted, you will need for a CHRC-STA application completed on-line by the Authorized Signer. An email containing a disqualifying crimes attestation link must be completed before you can be seen for your appointment. It is required to bring originals of the two IDs used on the application to the appointment.

What are acceptable IDs for a U.S. citizen born in the United States?
Acceptable forms of identification for an American citizen born in the U.S. include: a U.S. passport, driver’s license, social security card and birth certificate.

What if I was born outside of the United States, but am a U.S. citizen?
Two forms of identification must be submitted including one of the following:

  • U.S. passport,
  • Naturalization certificate, or
  • Form DS-1350, FS-240; FS545

What if I am a permanent resident or work with an employment permit?
Two forms of identification must be submitted including either the U.S. Permanent Resident Card, an Employment Authorization card, or an I-94 card.

Where does the badge have to be displayed?
Badges need to be displayed above the waist on the outermost garment at all times.

How much do the badges cost and how will I be billed?
The cost for badging is $48. You will be invoiced by CLT’s Aviation Department Finance Division.

What happens if I lose or forget to wear my badge?
You will not be able to work at CLT without a badge. The costs to replace lost badges are:

  • First lost badge: $50
  • Second lost badge: $150, 24-hour wait after reporting the badge lost.
  • Third lost badge: $300, 48-hour wait after reporting the badge lost.

No badge reissued after third lost badge.

New-Hire Employees (non-badge holders)

Step One: Fingerprinting
CHRC/STA and Badging Application completed by AS in the web portal.

Two original IDs as per the I-9 List of Acceptable Documents (required to prove identity and legal authorization to work in the U.S.) must be presented for scanning at the appointment.

Applicant must complete the Disqualifying Crimes attestation via the email link that will be generated by the application submission.

*The attestation must be completed prior to being seen for an appointment or the person will not be processed.

Step Two: Badging
Originals of the same two IDs that were presented at time of fingerprinting must also be presented at the time of Badging.

Law Enforcement Officer and TSA Badges
  • Fingerprinting and Badging applications are completed via the Authorized Signer’s online portal.
  • Original Badge (if renewal)
  • Photo IDs used on application (if DR is being requested a Driver’s License must be presented)
  • Law Enforcement Credentials or TSA ID
  • Badge Request Form
Lost Badge, Change in Access, Reactivate Badge
  • Original Badge (if applicable)
  • Photo ID (for lost badges)
  • Customs Seal letter if applicable
  • Payment ready if applicable, no cash accepted
  • Badge Request Form
Policies and Procedures

Ramp Safety Standards Program
Security Handbook
Airport ID Access Areas
Clear Bag Policy
Clear Bag Policy FAQs

Please note: In accordance with Federal requirements, CLT conducts fingerprint-based criminal history records checks (CHRC) and security threat assessments (STA). The CLT Airport Security Coordinator only uses these records to determine whether to issue an airport identification badge.

Criminal history records are confidential and ensure that individuals with access to secure areas do not have disqualifying criminal offenses. CLT cannot supply or share information generated through these background checks with prospective employers.

Relying solely on an individual candidate’s ability to properly secure a badge, will not eliminate individuals who may have been convicted of some crimes.

For example: If a company’s policy requires that candidates have no convictions of financial crimes, including misdemeanors; said company will need to perform a separate background check in addition to the one conducted by CLT because a misdemeanor larceny conviction will not prevent an individual from receiving a badge. Even multiple convictions of that type will not disqualify an individual from receiving a badge.

CHRC and STA evaluations are based on 36 disqualifying convictions specified in TSR 1542.

Questions should be directed to Airport Badging at 704-359-4903.