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Oct 9, 2019

Top 10 things to do at CLT while you wait for a flight

Oct. 9, 2019 - Your flight is delayed. You have a long layover thanks to bad weather. You arrived early so you could relax before boarding your flight.

No matter the reason you have time to burn, there’s plenty to do at Charlotte Douglas International Airport while you wait. Here are our top 10 things to make your wait fly by.

  1. Put on your walking shoes

We have nearly four miles of indoor concourse and terminal space so it’s easy to get your 10,000 steps and then some. Best of all, it is climate controlled, so you can stay cool in the summer and warm in the winter while power walking your way around the airport. There’s no better way to see what else there is to do here.

  1. Become an art lover

Art is all around the terminal. Sometimes it is hanging above your head so look up from your mobile phone every now and then. One of the most fascinating and mesmerizing pieces is “Interconnected,” three massive LED screens with ever-changing digital art. Data from airport operations - flight arrivals and departures, baggage movements and airport parking – is translated into millions of pixels to create the larger-than-life, always moving art displays on Concourse A. Head toward Gates A21-29. You can’t miss them. We promise you won’t regret it.

  1. Check out the view

Aviation geeks can attest that CLT has some of the best views around. With 1,400 daily arrivals and departures there is plenty of activity on the ramp. Some of the best views are from the Atrium mezzanine overlooking the heart of the airport and airline operations. We’re fortunate to have one of the best views of Uptown too. Uptown is downtown for those of you not from here. The city skyline is best viewed from the end of Concourse D. If you are here at night, even better. The skyline lit up after dark is a spectacular sight.

  1. Play me a song, piano man

Hang out in the Atrium to be entertained by great local musicians who can regularly be found behind the keys of the black Baby Grand piano. From classical to pop and everything in between, the volunteer pianists take requests too.

  1. Escape from the travel bubble

Get a massage, manicure or pedicure, or all three at one of XpressSpa locations in the Airport. Haircuts, shave, shower facilities and much more are available. Is your idea of pampering a few minutes of peace and quiet? Minute Suites gives passengers a space away from the hustle and bustle of the terminal to relax, work or take a nap. Suites are oh, so Charlotte themed too - First in Flight, Carolina, Panther, Queen City, Uptown and Speedway suites all feature complimentary DirecTV, Netflix and Wi-Fi.

  1. Eat, shop, and shop some more

From high-end clothing and jewelry to gifts with a kitschy or regional flare, there are more than 51 places to either window shop or spend your cash inside CLT. When you get tired of shopping (is that even possible?), grab a quick bite to eat at one of the many grab-and-go places or get a table at a sit-down style restaurant to enjoy a taste of Charlotte cuisine or a locally made craft beer. There are loads of places to satisfy whatever you have a taste for – close to 70, in fact.

  1. Say cheese!

Let your friends and family know you were at CLT. Take a selfie. There isn’t a bad view from anywhere in the airport, but our fun backdrops are uniquely Charlotte. Look for the CLT letters outside Checkpoint E before you go through security. After you clear TSA screening, the colorful Charlotte postcard backdrop is located at the back of 1897 Market near the entry to Concourse B. Want a selfie fit for a queen? Then head over to the Queen Charlotte mural on Concourse A Extension and snap away. When you post it on your social media, tag us #CLTselfie.

  1. You love dogs? We do too!

Be on the lookout for the CLT Canine Crew. With their human handlers, this group of furry volunteers roams the Airport regularly just waiting for you to come say hello, scratch their ears or indulge them with a good belly rub. Hugs are welcome too. Each dog wears a “Pet Me” vest with their name. Follow @cltairport on Facebook, Twitter and Instagram to find out when the dogs are here and where you can find them.

  1. Rock around the clock

Located across the airport, our signature white rocking chairs are the perfect way to relax and rock away the time. Rocking relieves stress and makes time go by faster. Rock while you work, take a cat nap or just gaze out the windows where you can watch the life of an airport up close and personal. Just don’t get so comfortable that you miss your flight!

And our favorite thing to do to pass the time in the Airport is …. drum roll, please …

No. 1 People watching.

No matter where you are in the Airport, grab a seat and watch the people of CLT go by. More than 20,000 people work at CLT. In addition, 46.4 million people traveled in and out of CLT last year. That’s 3,870,365 people a month or 127,244 people a day. It’s the best people-watching show in town.

Honorable mentions: The USO lounge on the second floor of the Atrium is a great respite for military service members and their families. Nearby, the CLT Interfaith Chapel is open 24 hours a day seven days a week to all people seeking a place to reflect.

Passenger Experience
Sep 20, 2019

Best seat in the house: Rocking chairs create a sense of place

Sept. 20, 2019 - It’s the most popular and most sought-after seat in the house. No, it’s not the one near a charging outlet. This seat has the rhythmic power to calm even the most harried traveler’s nerves.

When you sit, you rock. When you rock, you can’t help but relax.

Reading View File Reading Airport View File Airport Rocking chairs have been creating a sense of place at Charlotte Douglas International Airport since 1997. CLT is credited with starting a rocking chair craze that has been copied by hundreds of airports around the world.

It all began here with a photography exhibit called “Porch Sitting: A Charlotte Regional Family Album.” In front of oversized images of front porches sat real rocking chairs. Intended as props, people sat in them instead - to eat, work, read and people watch.

When the exhibit packed up, so did the rocking chairs.

Haley Gentry, chief business and innovation officer, managed CLT passenger amenities at the time. “We didn’t realize how popular they were 'til we went to remove the exhibit,” she said in an interview with The Verge in 2014. “We went to remove the rocking chairs and we got such a public outcry that we said, ‘Wow, we need to keep these here,’ and we expanded them."

Today more than 100 rocking chairs are located across the CLT terminal – from the Atrium where the hustle and bustle of the passenger flow is on full display to a quiet nook on the new Concourse A where the view showcases the ebb and flow of arriving and departing aircraft. People like the chairs so much, it’s not unusual to find the rockers have been moved to suit a passenger’s desired view through the expansive terminal windows.

CLT’s rocking chairs come exclusively from Troutman Chair Co., just a hop, skip and a jump from Charlotte to Troutman, N.C.

The story goes that owners Jean and Champ Land traveled through the Airport regularly. They sat in some of the early rockers and found them uncomfortable. Champ called CLT with the guarantee that his rockers were far more comfortable. The rest is history.

In their featured location in the Airport Atrium, the rockers have transformed a fast-paced hub into a tree-lined avenue with a front porch. The now signature white rocking chair exudes a special sense of place for the millions of passengers we get to welcome to Charlotte each year.

Insider's Tip. We know it can be tough to find an empty rocker, so here's our Insider Tip. If you have the time, stroll to Concourse A and head toward gate A21. Before you get to the people mover there is a large seating area on the left that overlooks the ramp. It’s a little off-the-beaten-path, but you are more likely to find a free chair there and a respite from the bustle of the Airport.

Sources: CLT archives, Troutman Chair Co., The Verge, Our State

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