Terminal Lobby Expansion
Terminal Lobby Expansion: A Transformation Fit for a Queen
The Terminal Lobby Expansion (TLE) stands as the most ambitious and transformative project in Charlotte Douglas International Airport’s history. Completed in September 2025, the expansion reshaped the heart of the Airport while enhancing capacity, modernizing infrastructure and honoring the Queen City’s regal namesake in unforgettable fashion.
Originally constructed in 1982, CLT’s terminal lobby was long overdue for a reimagining. The $608 million investment added 175,000 square feet of new space and renovated another 191,000 square feet, providing passengers with a more spacious, efficient and welcoming experience.
At the center of it all is the return of Queen Charlotte’s statue, now proudly positioned in the expanded terminal lobby. As the crown jewel of the Destination CLT capital investment program, her new home represents the Airport’s commitment to Building an Airport Fit for the Queen.
Project Overview:
- Project Timeline: December 2019 – September 2025
- Cost: $608 million
- Architect/Engineer: K2M Design & Gresham Smith
- Contractor: Holder-Edison Foard-Leeper Joint Venture
Special Features:
- Queens Court: A dramatic and light-filled centerpiece that showcases the Queen Charlotte statue and welcomes millions each year.
- Modernized Roadways: Redesigned for better traffic flow and a smoother arrival and departure experience.
- Iconic Canopy & Skybridges: Architectural statements that shelter and connect, redefining the Airport’s front door.
- Underground Walkways: Seamless, weather-protected access from parking to the terminal lobby.
- Efficient Checkpoints: Expanded and streamlined for a faster, more comfortable security process.
- Upgraded Baggage Claim: Spacious, modernized areas designed to enhance the passenger experience from start to finish.
- Public Art: Eleven art installations commissioned in partnership with the Arts & Science Council.
- New Concessions: Pre-security offerings including Queen’s Kitchen, Dunkin’ Donuts and Charlotte News & Gifts.
- Overall Modernized Design: new ceilings, terrazzo flooring, restrooms, signage, ticket counters and experiential elements including an aircraft engine cowling transformed into a passenger information desk.
The Terminal Lobby Expansion not only reimagined a physical space – it redefined the passenger experience. It’s more than an upgrade; it’s a legacy project that reflects CLT’s place as a global aviation hub and a proud symbol of the Queen City.
Resources: