Airport Parking

Parking Tips & FAQs

Parking Tips
  • Be prepared. Allow extra time to park, especially on peak travel days. Sundays and days preceding and following holidays are exceptionally busy.
  • Remember where you’ve parked by taking a photo of the sign identifying the level and row nearest your vehicle in a parking deck or near the shuttle bus shelter in a parking lot. You may also write this information on your parking ticket and take it with you.
  • Prepay for parking using a credit card at a yellow Pay&Go machine upon your return. Pay&Go stations are located in the Hourly Deck near the elevators on the 2nd level and at the shuttle bus stop between the Daily Decks.

Frequently Asked Parking Questions

Where should I park when dropping off or picking up passengers?

Passengers may be picked up and dropped off curbside. However, curbside vehicles cannot be left unattended. The curbside should only be used for immediate pick-ups and drop-offs.

Otherwise, visitors picking up or dropping off passengers are encouraged to use the Hourly Deck (free for the first hour) or the free Cell Phone Lot. Learn more information about picking up and dropping off passengers.

How may I pay for parking?

Cash and credit cards (Visa, MasterCard, Discover and American Express) are accepted. Credit card only lanes are available in all parking facilities.

To take advantage of prepaid lanes, take your parking ticket with you when you exit your vehicle. Upon return to CLT, pay for your parking at one of the yellow Pay&Go stations before returning to your vehicle. Pay&Go stations are located in the Hourly Deck near the elevators on the 2nd level and at the shuttle bus stop between the Daily Decks.

Where is handicapped parking located?

Handicap parking is available in all parking facilities, and accessible shuttles run continuously. If assistance is needed, please call 704-359-4038.

How long may I leave my car in a CLT parking facility? May I leave my car in the Daily Deck for longer than a day?

Vehicles may be parked in any CLT parking facility for up to 30 days without notifying parking staff. If you must leave a vehicle in a parking facility for more than 30 days, please contact CLT Parking at 704-359-4038.

Is there any way of knowing which parking facilities will be open when I arrive at the Airport? May I make reservations for parking?

Visit the real-time parking map which details parking conditions, rates and directions to specific parking facilities. You may also call 704-359-5555 for the latest parking information.

Airport Parking signs on the roadways also provide timely parking facility status updates. Facilities are deemed full when there are not enough available spaces to properly service vehicles. Follow the signs to proceed to an open facility.

Even during the busiest of days, parking will be available for all travelers. Guaranteed parking is available at the Business Valet Deck and Curbside Valet.

Select CLT parking is available to book online. Choose your entry and exit dates and complete your booking in a few easy steps.

What should I do if I've misplaced my parking ticket?

Please drive to the toll plaza where a cashier will assist you. Additionally, customer service representatives are stationed outside the terminal's lower level (Arrivals/Baggage Claim) in the shuttle bus lane.

Is there a number to call to reach parking staff or if I need assistance in a CLT Parking facility?

Yes, you may call 704-359-4038 or push the “INFO” button located on the blue call boxes that are positioned in every lot and deck.

What time do parking facilities open and close?

CLT parking facilities are open 24 hours a day, 365 days a year.

What type of covered parking is provided?

Covered parking options at CLT include Business Valet, Curbside Valet, the Hourly Deck and the Daily Decks.

If I have a camper, trailer or any other large vehicle, where may I park?

Please call 704-359-4038 to make parking arrangements.

How do I appeal and/or pay a parking citation?

Refer to Parking Citations for more information about citations.

Frequently Asked Shuttle Bus Questions

What times do shuttle buses start running?

Shuttle buses operate 24 hours a day, seven days a week. Shuttle bus transportation is a free service between parking facilities and the terminal. Shuttle buses run every 10 – 15 minutes depending on traffic conditions. To ensure a shuttle bus is available to transport you to your vehicle after 11 p.m., please call 704-359-4038.

Where do I catch a shuttle bus when parking at CLT?

Travelers may catch a shuttle at one of several parking shelters located in Long Term Lots 1 and 2. Shuttle service is also available at the shelter between the Daily Decks and from the Business Valet Deck.

Where do I board shuttle buses when exiting the terminal?

The Business Valet shuttle bus is located outside the terminal's upper level (Departures/Ticketing, between Checkpoints C and D) on the outer lanes. All other shuttle buses are located outside the terminal’s lower level (Arrivals/Baggage Claim) on the outer lanes.

What should I do if I have several passengers and lots of luggage?

If you have several people in your party, we recommend that first you drop off your luggage and passengers at the terminal’s upper level curbside (Departures/Ticketing), then proceed to a parking facility to park your vehicle.

Who do I contact to locate an item left behind on a shuttle bus or in a parking lot?

Refer to Lost and Found for more information regarding lost items.