Heart of CLT
Heart of CLT
One Airport. One Team.
Every day, thousands of people work together to keep Charlotte Douglas International Airport moving.
Heart of CLT is the shared culture that connects us all. It's our commitment to creating a safe, efficient and welcoming airport experience through kindness, ownership and teamwork.
Because no matter who we work for, we all represent CLT. We are the Heart of CLT.
Our Mission
Heart of CLT is the culture that unites every person, partner and role in the airport community as one team. Every interaction matters, and every role shapes the passenger experience. We are guided by kindness, driven by ownership and strengthened through teamwork.
Every Role Matters
Heart of CLT belongs to everyone who wears an airport badge.
That includes:
• Aviation Department employees
• Airline employees
• TSA and federal partners
• Law enforcement and emergency responders
• Concession and retail employees
• Ground handlers and maintenance teams
• Contractors and construction partners
• Airport tenants and business partners
• Volunteers and ambassadors
Together, We Shape the Passenger Experience.
Stay Informed
• Newsroom
• Social Media
