CLT Receives Airport Efficiency Excellence Award

CLT is the recipient of the 2023 ATRS Airport Efficiency Excellence award recognizing North American airports with over 30 million passengers annually.

ATRS (Air Transport Research Society) is a worldwide research network that has conducted annual global airport benchmarking since 2001 for about 200 airports.

The announcement was made July 2 during the 26th ATRS World Conference held in Kobe, Japan.

During a videotaped acceptance speech, CLT’s Chief Executive Officer Haley Gentry said, “Charlotte Douglas has always focused on the value and cost of what we do.  “We look at each need and analyze the cost to the organization and our partners, the benefit to our customers, the life of the project and its role in our future growth. Our strategy of demand driven capital improvements has served us well for decades.” 

The results followed a year-long research effort by the ATRS Global Airport Benchmarking Task Force that focused on productivity, efficiency, cost competitiveness, financial results and comparison of airport charges (based on 2021 financial year data). 

CLT has a long track record of growth as among the busiest hubs in the world for landings and departures. The Airport’s cost per enplaned passenger of approximately $2 is the lowest for large hub airports in the country.

Charlotte Douglas also consistently maintains strong financial ratings and is recognized for its exceptional resilience in a strong and growing local economy.